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Major Insights

by Neil Conchie, on Aug 25, 2021 9:15:00 AM

In the case of an emergency, communicating with your team in a timely and effective manner is key to the way you respond and recover from an adverse event. We …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsBenefitsCrisis Communications

by Neil Conchie, on Aug 11, 2021 12:30:00 PM

Having an emergency communications plan is crucial to dealing with the unexpected in your business or organisation, but what if your plan fails? This is arguably worse than being in …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsCrisis Communications

by Neil Conchie, on Jul 28, 2021 3:07:36 PM

In a large organisation, it can be a daunting prospect to onboard a new piece of software to all of your users and ensure that it is set up correctly …

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Topics:Incident PlanningBenefitsContinuous Learning

by Neil Conchie, on Jul 16, 2021 12:30:00 PM

In most businesses and organisations, email is the go-to method of communication because it is usually used by all of your staff, but what happens when someone doesn’t have access …

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Topics:CommunicationIncident CommunicationsBest PracticesCommunicationsBenefitsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jul 2, 2021 12:30:00 PM

The word “emergency” haunts every business owner’s nightmares. They can have insurance in place, and measures to reduce the risk of something tragic happening - but natural disasters such as …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jun 18, 2021 12:30:00 PM

Looking after your staff isn’t only humane, it’s essential. Reducing sick days, increasing productivity, and improving workplace environments should be the focus of all Human Resource Managers and Business Owners/Leaders …

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Topics:CommunicationBest PracticesLearning

by Neil Conchie, on Jun 11, 2021 9:15:00 AM

More and more high profile ransomware attacks are being reported in the media, and they are becoming a legitimate worry for many businesses. In this article we look at five …

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Topics:ITIncident PlanningBest PracticesContinuous Learning

by Neil Conchie, on Jun 2, 2021 9:15:00 AM

You may be familiar with a traditional call cascade or call tree, where one person starts a chain of events that cascades throughout the entire company until everyone has been …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on May 28, 2021 3:52:03 PM

We have all seen in the news recently that cybercrime and cyber attacks are on the rise globally with the potential to be hugely damaging to any business or organisation …

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Topics:CommunicationITBest PracticesEmergency CommunicationsCrisis Communications

by Neil Conchie, on May 19, 2021 10:15:32 AM

Increasingly employees are spending time working remotely, or away from their desks, and this can cause problems when it comes to contacting them during an emergency or crisis. Similarly, how …

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Topics:CommunicationBest PracticesEmergency CommunicationsCommunicationsBenefitsCrisis Communications