Subscription groups allow you to target only those affected to reduce notification fatigue and increase compliance whilst still ensuring mandatory alerts are delivered
Your users can choose their subscriptions to ensure they get information relevant to them
Ensure that those using core services do not miss important updates
Onboarding users couldn’t be any easier with a range of enrollment options such as secure invites to use the Klaxon platform, single sign on (SSO) and automated provisioning of new users.
Multi-channel alerting ensures that messages are delivered from our cloud based platform, even if your core communication services are down.
Notify people in minutes of an incident, set expectations and divert resources to keep everyone productive and costs down.
Reduce email and phone calls to your service desk during a major incident, allowing the team to focus on being proactive rather than reactive.
Allow your staff to view a calendar or dashboard of IT updates, outages or maintenance events that due to take place, in advance.
Ensure devices are kept up to date to minimise the risk of security breaches and downtime whilst updates are completed.
“Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented. The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin. Klaxon is easy to tailor to your process. We would never consider moving back to the old process.”
Prevent excess calls and tickets to reduce risk of service desk overwhelmed
Give advance notice of any planned maintenance and allow users to add to their own calendars
Users will always know where to find the correct information on any incidents or maintenance.