FAQs

Notifications & Alerts

What channels can I send notifications on?

You can send notifications via Email, SMS, Browser App, Mobile App and Skype for Business.

Who chooses what channel the notification is sent on?

Users can select the channel they prefer to receive notifications via. However, Admins can overrule this when sending out notifications if they wish.

What if there is a network outage?

Klaxon is downtime proof, so if there is a network outage you can continue to use Klaxon as you wish to communicate with your team.

Do I have to send notifications to the entire organisation?

You can choose to send notifications based on location, time or technologies as well as sending to your entire organisation.

Will Klaxon be able to handle an influx of notifications?

Klaxon can handle any influx of notifications that you might have during a critical incident.

Features

How quick is it to send out a notification on Klaxon?

Notifications are rapidly delivered to your users during critical incidents. Try it out for yourself with a free 30 day trial.

How much training is needed to use the platform?

Zero training is needed to use Klaxon, and we have plenty of helpful documentation online to help you get started should you need it.

Use Cases

Is Klaxon just used for IT Teams?

Klaxon can be used for any critical incidents that you wish to notify your team around and we have many use cases in education and enterprises as well for internal IT teams.

Why is Klaxon any different to sending out an email?

Emails often get lost in busy inboxes, and groups cannot often be easily segmented meaning a lot of alert noise and fatigue for your team. Klaxon reduces this and delivered critical notifications that users will not miss.

How will Klaxon improve communication between teams?

Klaxon helps to communicate between teams and reduces siloed working. Often there is a communication gap between IT and the rest of your teams, Klaxon often reduces this.

How is Klaxon priced?

Klaxon is priced per user per month, based on the number of users you have you can take advantage of volume pricing.

Is there a free version of Klaxon?

Klaxon is free for you to use up to 30 users with limited functionality. Or, you can download a fully-functional 30 day free trial.

Is Klaxon billed annually or monthly?

Klaxon can be billed both annually or monthly depending on what works best for your organisation.

What does a user refer to?

Users are both admins and subscribers in your Klaxon platform.

Are SMS notifications billed extra?

Yes, any SMS notification that you send out will be billed extra - get in touch today for pricing.

Where can I buy Klaxon from?

You can buy Klaxon both directly and through our preferred distributors and resellers. Get in touch today to learn more.

Can I trial Klaxon for free?

You can try Klaxon free for 30-days, plus its free for you to use with limited functionality for up to 30 users.

Can someone show me around the platform?

You can arrange a personalised 1-2-1 demo to show you around the Klaxon platform and learn more about how it can work for your business. Get in touch today to arrange a suitable time that works for you.

Where can I download the Klaxon mobile app?

You can download the mobile app from the Apple App Store and the Google Play Store.

Is there any documentation for on boarding with Klaxon?

You can find our documentation under the resources tab on our website.

Notifications & Alerts

Features

Use Cases

Pricing & Billing

Getting Started With Klaxon

Still have questions?

Klaxon