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FEATURES

Features built for better
incident communication

Take a peep at what's inside Klaxon.

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Incident Managers

Features you need to manage successful incident communications.

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Features built for incident & communication managers:

Pre-loaded templates

Instantly access approved incident and notification templates with 1-click to send alerts.

On-the-go messaging

Enable admin teams to send urgent notifications on the go via the Klaxon app.

Two-way communications

Single click responses, allowing admin teams to track who's affected and take action.

Targeting

Send notifications to those affected by an incident based on location, group or service.

Multi-channel notifications

Reach your audience with a single or all of the notification channels when sending an urgent alert.

Status dashboard

Incident status at a glance, giving admins the ability to prioritise activities.

Re-targeting

A tick box to send reminder notifications to those who haven't responded.

Update reminders

Never miss sending an update on an incident with built-in reminders for your admin team.

Private alerts

Sensitive incident alerts can be sent to only a specific audience, ensuring only they can see the incident.

 

Change / Facilities Manager

Features for communicating planned maintenance to allow users to better plan around scheduled events impacting them.

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Features built for your change & facilities managers:

Maintenance scheduling

Single place to publish service outages with auto-start changing status of scheduled items.

Calendar sync

Allow users to sync maintenance events to their calendars including Outlook and Google.

Maintenance dashboard

Single view of on-going and planned maintenance items, giving you a clear overview.

 

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Subscribers

Features your people will appreciate to keep informed of any incidents and outages.

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Features built for your subscribers:

Status dashboard

Incident status at a glance, giving you the relevant information for any incidents that affect you.

Subscription based 

Allow users to take control of subscribing to receive notifications that are relevant.

Channel preferences

Let your users choose their preferred channels to receive notifications.

Calendar sync 

Allow you to better plan your week with events displaying side-by-side in your calendar.

Mobile first

Klaxon mobile app is the only tool needed for viewing, receiving and responding to incidents.

Publish procedures

Klaxon mobile app is the only tool needed for viewing, receiving and responding to incidents.

 

Administrators

To be in control and easily manage the subscription, keeping it updated with ease.

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Features built for administrators:

On-boarding invites

Simply select a list of users and click send. On-boarding instructions sent via email.

Base profile

Configurable options for all users including notification channels as well as company working times.

Configure channels

Globally configure notification channels available for use by incident managers.

Publish procedures

Allow publishing of corporate emergency procedures accessible from the app.

Consent

The option to require users to provide consent before using the system to ensure compliance.

 

 

Enterprise features

Features for communicating planned maintenance to allow users to better plan around scheduled events impacting them.

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Enterprise features built-in with no extra cost:

Single sign-on (SSO)

Setting up SSO using industry standard SAML protocol to improve user experience.

Automated provisioning

Removing the need to maintain joiners and leavers with SCIM2 protocols and active directory.

Role based access

Allow separation of duty by role. 3 default roles are available and customisable to suit your needs.

MFA for admins

Additional SMS based MFA security can be set for specific roles if not signed-in with SSO.

Custom dictionary

Applying the common terms use within the organisation to adhere to corporate standards.

Customisable prefix URL

Prefix URL with your company name to URL to show seamless integrations with your systems.

Corporate branding

Allowing you to upload your logo and corporate colours to meet your branding requirements.