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Top Tips For Keeping Your Business On Track During The COVID-19 Pandemic.

• Good communication, people management and engagement are critical during an epidemic. A communication platform, such as Klaxon can help support you with this.
• Review holidays, especially for key individuals, and consider working with these individuals to take their holiday at another point after pandemic activity has subsided to ensure business continuity.
• Encourage everyone in your team to keep in touch, and to let you know if they are impacted by the pandemic, via your communication platform. This will allow you to respond efficiently to any incidents as they arise.
• Ensure that you have an up-to-date record of contact details, particularly home and mobile phone numbers to support you in keeping communication channels open with your staff.
• Ensure that you have sufficient capacity within your home working IT systems to cater for demand throughout the pandemic and ensure continued productivity.
• Talk to key people about whether they are dependent on public transport or if they have dependents to care for. This will allow you to be sympathetic and flexible to their needs if your situation allows it which will increase employee satisfaction.
• If any of your critical services are outsourced, contact the outsourced service provider and ask them how they intend to maintain the service during a pandemic.
• If you have staff with underlying health problems, consider asking them to work from home before the first wave of the pandemic starts to protect their health and wellbeing.
• Encourage your people to follow the latest government advice.

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