Sms provider (Nexmo / AQL) is adjustable per company, eg. UK clients can use AQL where US clients will use Nexmo
Enabled admin to choose start-time for filtering on table view, eg show only incidents created in last 2 weeks
Teams bot message title now contains incident tile
When admin creates incident that affects critical service they'll see a note that user selected working times will be ignored and they'll be notified
When bulk uploading users admin can specify mobile number (and decide if users should have SMS auto enabled)
June 2021 release
Introduce richer user interaction with MS Team Adaptive-card design for notifications
Introduce Klaxon notification for a linked MS Teams Channel and all user on the MS Teams Channel will receive the notification
User preference update to allow separate control of channel preference for MS Teams and Skype for Business
Implemented Skype for Business legacy support solution for company not migrated fully into MS Teams
Inbound webhook templating to provide greater flexibility for administrator to customise for integrations with other applications
March 2021 release
New MS Team bot framework integration
Advance options for administrator to customise Templates for simpler use
Inbound webhooks to allow complex data ingestion and trigger additional flow
Smartphone app update to include new branding, ability to create and manage Mass Notification
User self-serv smartphone re-login without scanning QR code
February 2021 release
Further performance improvements with authentication resolution
Technical improvements to segregate Mass Notification and Major Incident templates
Improved on-boarding with email invite
January 2021 release
Branding changes including changes on web application, smartphone app, email templates and browser notifications.
Enabled SMS as additional two factor authentication
Infrastructure improvement on monitoring services
General performance improvements
December 2020 release
Beta release of a new public dashboard - this new feature allows administrators to set-up a public facing dashboard, to allow authenticated/public access to major incidents, mass notifications, planned maintenance and the status of services.
Smartphone/tablet first - you can now manage major incidents/mass notifications from the Klaxon smartphone/tablet app!
Various Klaxon dashboard performance improvements.
October 2020 release
Beta release of an exciting new feature that allows administrators to create and manage major incidents/mass notifications from the Klaxon smartphone/tablet app.
Klaxon administrators can now see a summary of responses for major incidents and mass notifications.
September 2020 release
New Klaxon smartphone/tablet sign-up option to support rapid rollout. You can now invite your recipients via email to sign into the App without requiring them to scan the QR code.
You can now create information pages pages that'll be visible to specific user roles via all supported platforms (web dashboard, smartphone, etc). These pages are used for policies, plans and other important information.
Information pages are available in offline mode on Smartphone devices, allowing recipients to access content even if they do not have access to internet.