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What's new?

What's new?

July 2020 release

  • Planned maintenance calendar synchronisation with Outlook / Gmail calendar
  • Additional audit history for administrator
  • Improved Location Filter on dashboard
  • Further security improvement on API keys for future integrations

June 2020 release

  • Recipients are now able to register and manage multiple smart/tablet devices.
  • Enabled horizontal scaling of the web front end, to deliver additional performance when required.
  • More love and polish applied to our smartphone and tablet app. 2.1.3 is now live in the Apple App Store and Google Play.

May 2020 release

  • Lots and lots of extra love and polish applied to our smartphone and tablet app. 2.06 is now live in the Apple App Store and Google Play.
  • Klaxon administrators now have an option to review, adjust and accept data that arrives into Klaxon via an inbound webhook before it is imported into Klaxon. Administrators will also be notified via email when there's data to be reviewed.
  • SMS text messages sent with a custom SMS sender name (such as your organisations name) now work with action responses, by allowing recipients to reply to a specific telephone number.
  • ServiceNow integration now in beta testing. The admin guide page is available here.

Big things in the works

  • Webhooks
    • Full inbound outbound webhook support, to allow automatic creation of major incidents/mass notification and planned notification from external systems, such as monitoring systems;
    • Also providing you with the ability to integrate outbound messaging with third-party systems. For example, when a recipient clicks ‘I’m affected’ this could create a child incident in your IT Service Management tool.
  • ServiceNow integration
    • When you create a major incident in ServiceNow, the integration will create a major incident in Klaxon automatically, ready to be finalised and for the notifications to be sent.
    • When an end-user selects on ‘I’m affected’ in Klaxon, it will automatically create a child incident in ServiceNow.
  • Slack integration.
    • Send Klaxon notifications to your recipients using Slack.

Full release notes

The full Klaxon release notes are available here.

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Three powerful solutions in one

Klaxon includes three powerful modules to power your business:

  • Major Incident Management
  • Mass Notifications
  • Planned Maintenance