For when system outages and downtime occur

Ensure proactive communications during IT incidents, system outages or cyber threats to keep staff informed and productive. Helping to minimise frustration and enhance IT team reputation.

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Helping you manage your IT systems and downtime

How Klaxon can help your organisation to manage outages.


Keep your staff productive and limit downtime costs

Notify people in minutes of an incident, set expectations and divert resources to keep everyone productive and costs down. 


Protect your IT service desk from being overwhelmed

Reduce email and phone calls to your service desk during a major incident, allowing the team to focus on being proactive rather than reactive.


Communicate planned outages and maintenacne in advance

Allow your staff to view a calendar or dashboard of IT updates, outages or maintenance events that due to take place, in advance.

Downtime proof communications for IT and network outage alerts

With our cloud-based platform, you can send downtime notifications even when your business systems such as your network or email are unavailable. Robust communication during downtime helps to build confidence, maintain productivity and reduce pressure on your recovery teams.

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Helping you to respond to cyber attacks by communicating with your team

It's critically important that your staff know what they can and cannot do during a cyber-incident. A wrong move could risk data loss, propagation of malware or loss of important forensic information. During a cyber-incident,  Klaxon helps you communicate your recovery plans instantly en masse.

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For any IT or major incident

Klaxon is a cloud-based platform and does not require any of your core IT systems to be available to help you manage your responses.


IT downtime

Reach every employee no matter what device they're using to keep them informed when downtime occurs.


Network outage

Continue to communicate with your staff during network outages, with our reliable cloud-based platform.


Cyber attack

Alert your users to what they can and can't do during a cyber incident, allowing proactive internal communications.

Simple to use, easy to setup

Go from template to notification in seconds with Klaxon's cloud-based communication platform, connected to all your tools.

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Packed with powerful features

Reach your team quickly and with ease.

Multi-channel notifications

Email, SMS, Voice, Mobile App, Microsoft Teams, Skype and more.

Two-way communications

Customisable responses allows staff to mark as safe and more.

Pre-loaded templates

Save time and improve consistency in your communications.

Targeted messaging

Select targeted groups, locations or teams to send your alerts to.

Mandatory alerts

Mass notifications that overrides any user preferences.

Flexible deployment

Enrol users by bulk import to preset preferences or email invite.

"Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them."

Nigel S.
Head of IT, Legal Services

"The main dashboard has provided our end users with a reference point for all incidents across the company. The ability to add workaround detail to incidents has vastly improved user experience."

Akash P.
IT Service Delivery, Public Sector

"The set up of Klaxon is really simple, which means you can enjoy the benefits really quickly. Focus - it's really good at its core focus - increasing awareness for the most important information."

Robin G.
Owner, Health, Wellness and Fitness

Frequently asked questions

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"Simple, quick and reliable communication tool"

Proud to be rated 5 stars on Capterra.


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