How Klaxon can help your organisation to manage outages.
Notify people in minutes of an incident, set expectations and divert resources to keep everyone productive and costs down.
Reduce email and phone calls to your service desk during a major incident, allowing the team to focus on being proactive rather than reactive.
Allow your staff to view a calendar or dashboard of IT updates, outages or maintenance events that due to take place, in advance.
With our cloud-based platform, you can send downtime notifications even when your business systems such as your network or email are unavailable. Robust communication during downtime helps to build confidence, maintain productivity and reduce pressure on your recovery teams.
It's critically important that your staff know what they can and cannot do during a cyber-incident. A wrong move could risk data loss, propagation of malware or loss of important forensic information. During a cyber-incident, Klaxon helps you communicate your recovery plans instantly en masse.
Klaxon is a cloud-based platform and does not require any of your core IT systems to be available to help you manage your responses.
Reach every employee no matter what device they're using to keep them informed when downtime occurs.
Continue to communicate with your staff during network outages, with our reliable cloud-based platform.
Alert your users to what they can and can't do during a cyber incident, allowing proactive internal communications.
Go from template to notification in seconds with Klaxon's cloud-based communication platform, connected to all your tools.
Reach your team quickly and with ease.
Email, SMS, Voice, Mobile App, Microsoft Teams, Skype and more.
Customisable responses allows staff to mark as safe and more.
Save time and improve consistency in your communications.
Select targeted groups, locations or teams to send your alerts to.
Mass notifications that overrides any user preferences.
Enrol users by bulk import to preset preferences or email invite.
"Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them."
Head of IT, Legal Services
"The main dashboard has provided our end users with a reference point for all incidents across the company. The ability to add workaround detail to incidents has vastly improved user experience."
IT Service Delivery, Public Sector
"The set up of Klaxon is really simple, which means you can enjoy the benefits really quickly. Focus - it's really good at its core focus - increasing awareness for the most important information."
Owner, Health, Wellness and Fitness
You can send notifications vis email, SMS, voice/telephone, browser, mobile app, Skype for Business and Microsoft Teams.
Klaxon has a helpful product tour, that automatically runs the first time that you login to Klaxon. This can be accessed in the future at any point. In general, Klaxon does not require any additional training on top of this.
Klaxon is cloud-based meaning it does not rely on any of your internal systems. If there is a network outage you can continue to use Klaxon and select a communication channel that doesn't rely on your network. such as SMS, to communicate with your team.
You can also configure Klaxon to automatically select different communication channels if a particular subscription is unavailable. For example, if you have a subscription called Network, and you raise a major incident that impacts this subscription, Klaxon can automatically switch to using a channel that does not require the network, such as SMS.
Yes, we support single sign-on via OAUTH2 and SAML meaning we can integrate with most third-party identity platforms such as Microsoft Azure Active Directory and Okta. Please refer to our admin guide for further information about how to set-up the integration.
We support automated user/recipient onboarding and offboarding. This means your user/recipient accounts are automatically created and disabled depending on the status of your third party identity platform. This helps to save valuable time and improves your information security posture.
We also support synchronising key information with your identity platform such as email address, mobile number, location and group membership.
Proud to be rated 5 stars on Capterra.