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Communicate incidents
better with Klaxon

Be prepared for any critical incident that hits your organisation and
communicate effectively, even with a dispersed or remote worker audience.

NOTIFICATION CHANNELS

Multiple notification channels including desktop, browser, SMS, email, mobile app and Skype for Business/Microsoft Teams.

CENTRALISED CONSOLE

Manage all incident communications from a single cloud-based platform with a traffic-light status system.

FLEXIBLE DEPLOYMENT

Flexible deployments to suit your business, enrol users and subscribers through email activation or by bulk import.

MANDATORY ALERTS

Waive any user preferences and set mandatory alerts for major incidents that require instant notifications.

WORKFLOWS

Set approval workflows for your team for when communication needs to be signed off, plus get reminders on incidents that need updating.

I'M AFFECTED BUTTON 

Allow subscribers to confirm they've been affected by an incident in one-click. Giving you an overview of the incident spread. 

MAINTENANCE DIGESTS

Notify subscribers of maintenance to IT systems or facilities in a handy weekly or monthly digest that is easy to absorb.

INTEGRATIONS

Integrate with your existing communication platforms such as Skype for Business and Microsoft Teams. 

Notification Channels

With Klaxon, you can communicate with your colleagues or clients by multiple notification channels. Users can select their notification preferences when setting up their profile, adding in the channels they wish to be notified by. 

DESKTOP - On-premise installed application to receive desktop notifications.

BROWSER - Pop-up style notification when browser is open on desktop computer.

SMS - Text message notifications that offer read receipts. Additional charges apply. 

EMAIL - Email notifications with traffic light colour coding templates for instant engagement from users. 

STATUS PAGE DASHBOARD - Cloud-based status page dashboard with traffic light colour coding system for quick-glance updates. 

MOBILE APPLICATION - Klaxon's mobile applications for mobile notifications without the additional SMS charge. 

SKYPE FOR BUSINESS/MICROSOFT TEAMS - Pop up notifications on both Skype for Business or Microsoft Teams on both mobile and desktop devices.

 

SCHEDULE DEMO

Centralised Console

Manage all incident communications from a single cloud-based platform that is downtime proof.

Plus, subscribers can login to their platform and instantly see the status of all active incidents with a traffic light colour coded system. Click on an incident to see more information including every update by the service team.

Screenshots-8-1

 

SCHEDULE DEMO

Flexible Deployment

Flexible deployment methods to suit the needs of your business, either allow users to activate the app themselves through an email enrolment or enrol users by bulk import, pre-setting their preferences.

  

SCHEDULE DEMO

Mandatory Alerts

Waive any user preferences and set mandatory alerts for major incidents that require instant notifications.

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Workflows 

Get reminders when an incident needs an update and set approval workflows for your team. When communication needs signing off through a hierarchy. 

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I'm Affected Button 

Allow subscribers to confirm that they've been affected by an incident at the click of button, without even needing to login to the platform. Rather than users calling or emailing your service team, get a very clear overview of the incident spread - helping to keep everyone productive.

Screenshots (1)

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Maintenance Digests

Provide subscribers with an easy-to-read maintenance digest in one simple email template for the month or week. Freeing up the number of emails that are sent and giving users a simple way to see what's happening across the business, either it's IT updates or facility closures. 

Screenshots (3)

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Integrations

With Klaxon, you can communicate with your colleagues or clients on the communication platforms you are already familiar with. Klaxon integrations with many of the major communication tools such as Skype for Business and Microsoft Teams. 

We also have integrations with many security partners that allow authentication through SAML/OAUTH2.

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Get started with Klaxon today 

Klaxon is the leading tool for incident communication, get started today completely free of charge for 30 days. 

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