Communicate incidents
better with Klaxon

Notification Channels

With Klaxon, you can communicate with your colleagues or clients by multiple notification channels. Users can select their notification preferences when setting up their profile, adding in the channels they wish to be notified by. 

DESKTOP - On-premise installed application to receive desktop notifications.

BROWSER - Pop-up style notification when browser is open on desktop computer.

SMS - Text message notifications that offer read receipts. Additional charges apply. 

EMAIL - Email notifications with traffic light colour coding templates for instant engagement from users. 

STATUS PAGE DASHBOARD - Cloud-based status page dashboard with traffic light colour coding system for quick-glance updates. 

MOBILE APPLICATION - Klaxon's mobile applications for mobile notifications without the additional SMS charge. 

SKYPE FOR BUSINESS/MICROSOFT TEAMS - Pop up notifications on both Skype for Business or Microsoft Teams on both mobile and desktop devices.

Centralised Console

Manage all incident communications from a single cloud-based platform that is downtime proof.

Plus, subscribers can login to their platform and instantly see the status of major incidents and plannwith a traffic light colour coded system. Click on an incident to see more information including every update by the service team.

Flexible Deployment

Flexible deployment methods to suit the needs of your business, either allow users to activate the app themselves through an email enrolment or enrol users by bulk import, pre-setting their preferences.

Mandatory Alerts

Waive any user preferences and set mandatory alerts for major incidents that require instant notifications.

Workflows 

Get reminders when an incident needs an update and set approval workflows for your team. When communication needs signing off through a hierarchy. 

I'm Affected Button 

Allow subscribers to confirm that they've been affected by an incident at the click of button, without even needing to login to the platform. Rather than users calling or emailing your service team, get a very clear overview of the incident spread - helping to keep everyone productive.

Maintenance Digests

Provide subscribers with an easy-to-read maintenance digest in one simple email template for the month or week. Freeing up the number of emails that are sent and giving users a simple way to see what's happening across the business, either it's IT updates or facility closures. 

Integrations

With Klaxon, you can communicate with your colleagues or clients on the communication platforms you are already familiar with. Klaxon integrations with many of the major communication tools such as Skype for Business and Microsoft Teams. 

We also have integrations with many security partners that allow authentication through SAML/OAUTH2.