Major Insights / IT

The accessibility and development of technology has meant that organisations are now making use of flexible structures, and a remote workforce. It's likely that your organisation has already, or is …

Reducing alert fatigue can sometimes feel like a challenge, but it's time to take action and suppress the noise. In a world where we are almost constantly connected, it can …

I spent several years as a professional interim earlier in my career. I was often parachuted into a role with little to no notice to rescue a failing programme or …

Before WannaCry and NotPetya, most organisations didn't think they could ever find themselves in a position where they could lose everything. WannaCry and NotPetya changed all that - imagine for a …

Reducing alert fatigue can sometimes feel a challenge, but it's time to take action and suppress the noise. The benefits of reducing alert fatigue are almost endless, better engagement from …

Want to make sure that you're as prepared as you can be for when a major incident hits your business? Major incidents have the ability to cause serious damage to …

The key aspect of incident management is clear and effective communication. Effective communication is fundamental in any major incident, having an incident communications tool simplifies the process - making it easy to …

Every environment is different, but there are best practices to adopt across every industry. As every environment is different, this certainly isn’t the ultimate guide to incident communications. But we …

There are a hundred things that go through your head when systems run into trouble. Can it be fixed? Is it business critical? How many people are affected? On top …