Major Insights / Incident Planning

In a large organisation, it can be a daunting prospect to onboard a new piece of software to all of your users and ensure that it is set up correctly …

The word “emergency” haunts every business owner’s nightmares. They can have insurance in place, and measures to reduce the risk of something tragic happening - but natural disasters such as …

More and more high profile ransomware attacks are being reported in the media, and they are becoming a legitimate worry for many businesses. In this article we look at five …

Having an effective emergency notification system is important to ensure that you can keep your team safe, informed, and productive. We look at some of our top signs that you …

During a major IT incident, it is very easy for your service desk to receive an overwhelming number of tickets or calls which can slow down the response to the …

Evaluating an emergency notification system is an important part of planning for any potential incidents in your company or organisation, but what sort of things should you be expecting from …

Often referred to as a risk assessment, conducting a business threat assessment can allow you to identify any potential threats to your business and understand the effect they can have …

Workflows are more than just complicated flowcharts, and we think they’re vital to responding effectively in case of a crisis or incident and will give you more accountability and allow …

We all know that accidents and emergencies can happen at any time and can cause disruption and loss of productivity. So how can you prioritise safety to help mitigate some …

When you are trying to plan for an emergency it can be hard to know where to start and how to create a system that will be effective. We look …