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Major Insights / Incident Communications

by Neil Conchie, on Apr 15, 2021 2:53:42 PM

Evaluating an emergency notification system is an important part of planning for any potential incidents in your company or organisation, but what sort of things should you be expecting from …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsCommunicationsBenefitsCrisis Communications

by Neil Conchie, on Apr 7, 2021 9:29:25 AM

An IT incident has the potential to cause serious harm to your business, whether it is through loss of data, a reduction in productivity, or reputational damage. Read on for …

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Topics:CommunicationITIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsBenefitsContinuous Learning

by Neil Conchie, on Mar 17, 2021 9:15:00 AM

The winter storms that swept through the United States recently caused many disruptions and incidents, but the state of Texas was hit particularly hard. We look at how businesses could …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsExtreme WeatherCrisis Communications

by Neil Conchie, on Feb 23, 2021 9:15:00 AM

Having templates available for an incident or emergency can lower your response time to an incident or emergency and help you to keep your team safe. Suppose you have recently …

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Topics:Incident CommunicationsBest PracticesEmergency CommunicationsCommunicationsCrisis Communications

by Neil Conchie, on Feb 17, 2021 9:15:00 AM

Often referred to as a risk assessment, conducting a business threat assessment can allow you to identify any potential threats to your business and understand the effect they can have …

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Topics:CommunicationIncident CommunicationsIncident PlanningCrisis CommunicationsContinuous Learning

by Neil Conchie, on Feb 10, 2021 9:15:00 AM

When an incident strikes your business getting the message out and getting it out fast is important. However, the question you could be faced with is what is the most …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Feb 3, 2021 9:15:00 AM

Workflows are more than just complicated flowcharts, and we think they’re vital to responding effectively in case of a crisis or incident and will give you more accountability and allow …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency Communications

by Neil Conchie, on Jan 20, 2021 9:30:00 AM

We know that panicking is often not helpful in an emergency, but how can your communication help to keep your employees calm? There are a number of crisis management solutions …

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Topics:CommunicationIncident CommunicationsBest PracticesCrisis Communications

by Neil Conchie, on Jan 6, 2021 12:41:10 PM

Following the announcement by Boris Johnson on Monday we head into another period of National Lockdown to try and slow the spread of the new Coronavirus variant currently circulating in …

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Topics:CommunicationIncident CommunicationsBest PracticesCovid-19CommunicationsCrisis Communications

by Neil Conchie, on Dec 7, 2020 4:17:14 PM

The 5 Major Pitfalls of Major Incidents with John Sansbury Welcome to Episode 1 of Keeping up with Klaxon where I met up with John Sansbury of Infrassistance. John is …

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Topics:ITIncident CommunicationsContinuous LearningLearningKeeping up with Klaxon