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Major Insights / Continuous Learning

by Neil Conchie, on Jul 28, 2021 3:07:36 PM

In a large organisation, it can be a daunting prospect to onboard a new piece of software to all of your users and ensure that it is set up correctly …

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Topics:Incident PlanningBenefitsContinuous Learning

by Neil Conchie, on Jul 16, 2021 12:30:00 PM

In most businesses and organisations, email is the go-to method of communication because it is usually used by all of your staff, but what happens when someone doesn’t have access …

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Topics:CommunicationIncident CommunicationsBest PracticesCommunicationsBenefitsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jul 2, 2021 12:30:00 PM

The word “emergency” haunts every business owner’s nightmares. They can have insurance in place, and measures to reduce the risk of something tragic happening - but natural disasters such as …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jun 11, 2021 9:15:00 AM

More and more high profile ransomware attacks are being reported in the media, and they are becoming a legitimate worry for many businesses. In this article we look at five …

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Topics:ITIncident PlanningBest PracticesContinuous Learning

by Neil Conchie, on Jun 2, 2021 9:15:00 AM

You may be familiar with a traditional call cascade or call tree, where one person starts a chain of events that cascades throughout the entire company until everyone has been …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Apr 7, 2021 9:29:25 AM

An IT incident has the potential to cause serious harm to your business, whether it is through loss of data, a reduction in productivity, or reputational damage. Read on for …

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Topics:CommunicationITIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsBenefitsContinuous Learning

by Neil Conchie, on Mar 24, 2021 9:15:00 AM

The pandemic has changed the way a lot of employers and organisations look at remote or flexible working, and with BP having announced that they will be asking their office staff …

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Topics:CommunicationBest PracticesCommunicationsContinuous Learning

by Neil Conchie, on Mar 10, 2021 9:15:00 AM

Effective communication with your employees is vital to ensuring their engagement, morale, and ultimately productivity. It has also been shown that engaged employees are more trusting and have a higher …

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Topics:CommunicationContinuous Learning

by Neil Conchie, on Feb 17, 2021 9:15:00 AM

Often referred to as a risk assessment, conducting a business threat assessment can allow you to identify any potential threats to your business and understand the effect they can have …

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Topics:CommunicationIncident CommunicationsIncident PlanningCrisis CommunicationsContinuous Learning

by Neil Conchie, on Feb 10, 2021 9:15:00 AM

When an incident strikes your business getting the message out and getting it out fast is important. However, the question you could be faced with is what is the most …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCrisis CommunicationsContinuous Learning