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Major Insights / Communications

by Neil Conchie, on Jul 16, 2021 12:30:00 PM

In most businesses and organisations, email is the go-to method of communication because it is usually used by all of your staff, but what happens when someone doesn’t have access …

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Topics:CommunicationIncident CommunicationsBest PracticesCommunicationsBenefitsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jul 2, 2021 12:30:00 PM

The word “emergency” haunts every business owner’s nightmares. They can have insurance in place, and measures to reduce the risk of something tragic happening - but natural disasters such as …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on Jun 2, 2021 9:15:00 AM

You may be familiar with a traditional call cascade or call tree, where one person starts a chain of events that cascades throughout the entire company until everyone has been …

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Topics:CommunicationIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsCrisis CommunicationsContinuous Learning

by Neil Conchie, on May 19, 2021 10:15:32 AM

Increasingly employees are spending time working remotely, or away from their desks, and this can cause problems when it comes to contacting them during an emergency or crisis. Similarly, how …

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Topics:CommunicationBest PracticesEmergency CommunicationsCommunicationsBenefitsCrisis Communications

by Neil Conchie, on Apr 23, 2021 3:24:18 PM

Having one single point of truth is a crucial part of any communication strategy to ensure that all parties are kept informed with the most up-to-date information in line with …

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Topics:CommunicationBest PracticesCommunicationsLearning

by Neil Conchie, on Apr 15, 2021 2:53:42 PM

Evaluating an emergency notification system is an important part of planning for any potential incidents in your company or organisation, but what sort of things should you be expecting from …

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Topics:CommunicationIncident CommunicationsIncident PlanningBest PracticesEmergency CommunicationsCommunicationsBenefitsCrisis Communications

by Neil Conchie, on Apr 7, 2021 9:29:25 AM

An IT incident has the potential to cause serious harm to your business, whether it is through loss of data, a reduction in productivity, or reputational damage. Read on for …

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Topics:CommunicationITIncident CommunicationsBest PracticesEmergency CommunicationsCommunicationsBenefitsContinuous Learning

by Neil Conchie, on Mar 31, 2021 9:15:00 AM

There have been many tragic stories in the news recently about emergency incidents in residential blocks and one thing is clearer than ever – fast actions and decisions save lives …

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Topics:CommunicationBest PracticesEmergency CommunicationsCommunicationsCrisis Communications

by Neil Conchie, on Mar 24, 2021 9:15:00 AM

The pandemic has changed the way a lot of employers and organisations look at remote or flexible working, and with BP having announced that they will be asking their office staff …

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Topics:CommunicationBest PracticesCommunicationsContinuous Learning

by Neil Conchie, on Mar 3, 2021 9:15:00 AM

We’re the first to tell you how important communication is during an emergency or incident, but how do you know if you are communicating effectively? Here’s our top 5 mistakes …

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Topics:CommunicationBest PracticesCommunicationsCrisis Communications